Dear Valued Customer,
Please be informed that we will be performing system maintenance for the Crypto.com App, Exchange, NFT, DeFi Wallet, Pay, and Tax on 11 July 2022 at 00:00 UTC. It is expected to take approximately five hours, and the following services will be affected:
Crypto.com App All transactions in the Crypto.com App will be temporarily unavailable. You will not be able to log into the App. The Crypto.com Visa Card will still be functional, but spending rewards will be delayed during the maintenance period.
Crypto.com Exchange All transactions on the Crypto.com Exchange will be temporarily unavailable. All new orders will not be accepted. Any Derivatives orders prior to maintenance will be cancelled. Position will not be closed, and position close request will not be accepted. Transfers will be temporarily disabled. You will not be able to log in to both the Web and App versions of the Exchange. Exchange App users may be required to log in again after the maintenance.
Crypto.com NFT All features and services on Crypto.com NFT will be temporarily unavailable, including the Marketplace. You will not be able to log in.
Crypto.com DeFi Wallet You will not be able to connect your Crypto.com DeFi Wallet to the Crypto.com App. Should you have connected your Crypto.com DeFi Wallet to the Crypto.com App, please check the connection after the maintenance and reconnect it if necessary.
DeFi Dashboard and Reward Swap DeFi dashboard and Reward Swap will be unavailable.
Crypto.com Pay Crypto.com Pay services including Checkout, Gift Card, Airtime and Pay Your Friends will be temporarily unavailable. You will not be able to use Crypto.com Pay on third-party merchant websites. Services in the Crypto.com Shop will also be temporarily unavailable.
Crypto.com Price You will not be able to log in with your Crypto.com App account. The Crypto.com Exchange Data on Price will be stale.
Crypto.com Tax All features on Crypto.com Tax will be temporarily unavailable and you will not be able to log in.
Please refer to status.crypto.com for all the latest updates. Rest assured that your funds will remain safe, as always.
Thank you for your support and understanding. If you have any questions, please email us at firstname.lastname@example.org. We’re here to help.
Best regards, The Crypto.com Team